Return and Exchange Policy
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Bailey Ray's policy lasts for 30 days. After the 30 days (from purchase date), unfortunately we can’t offer a refund or exchange.
Returns
Buyer will be asked to purchase our "Exchange" listing to cover the cost of shipping the new shorts ($5).
Exchanges are processed and shipped within a week after we receive the first shorts.
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Exchanges
All returns on shorts result in a 15% restocking fee which will be taken from the refund total.
To be eligible for a return, your item must be unused and in the same condition that you received it.
NON-RETURNABLE ITEMS:
Gift cards
Embroidered shorts
Final Sale items (Bailey Ray's "Clearance Section" purchases)
SHIPPING:
Buyer pays return shipping. To complete your return or exchange, please send the item(s) back to:
BR&Co.
941 Gardenview Office Parkway
St. Louis MO 63141
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (typically 1-2 business days).
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
