Returns and Exchanges

RETURN AND EXCHANGE POLICY

PLEASE SAVE THE CARD THAT IS INCLUDED IN THE BACK POCKET OF YOUR JEANS/SHORTS. SUCH CARD INCLUDES STEPS AND INSTRUCTIONS ON HOW TO START A RETURN/EXCHANGE


Bailey Ray's policy lasts for 30 days. After the 30 days (from purchase date), unfortunately we can’t offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received them in; with tags attached (if applicable).

Returns
All returns are accepted but will be charged a 7.95 restocking fee. Buyer pays return shipping.

To start your return, please send the item(s) back to:
BR&Co.
941 Gardenview Office Parkway
St. Louis MO 63141

Simply take your packaged item(s) to your local PO and ask to ship them the cheapest way possible! It will either be First Class Mail or Priority 2-day Mail (if the package weighs more than 16oz/1lb). 


Exchanges

All exchanges are accepted, however, the buyer pays for return shipping while Bailey Ray will pay for the shipment of the new item(s) to you. 

Once we receive your return, expect to see your new items within the next 10 days! 

NON-RETURNABLE/EXCHANGABLE ITEMS:
Gift cards
Embroidered shorts
Final Sale items (ie. Bailey Ray's "Clearance Section" purchases)