Frequently Asked Questions

Do Bailey Ray shorts run true to size?

Yes, they do! Simply follow our sizing guide to choose the correct size for your figure :) 


What is your return/exchange policy?

In short, returns are charged a $7.95 restocking fee and exchanges are always excepted, however, the buyer pays for exchange shipping. Click on our "Returns and Exchanges" link (at bottom of page under ABOUT) to begin the process. 


How can I make a change to my order I have already placed; i.e. wrong address, change in size, etc?

Simply send us a email at We can make any changes necessary from our end even after the order has been placed. Please know that change request email sent more than 24 hours after the order is placed may not take effect. 


How do i know what size to order?

Our shorts typically run true to size, but if you're between two sizes, we always suggest going with the larger one. You can also always contact us for help! 


How long until i receive my order?

You can see processing times (for shorts, shirts, and keychains; all of which vary) on our "Shipping and Processing" time page.